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GRDN Toolkit

The Business Operations Checkup

15 questions that can help uncover where your business may be losing time, consistency or visibility. This is a practical self-check—not a diagnostic or professional audit.

1. Do important recurring processes depend on one person knowing what to do?
2. Do employees perform the same task differently?
3. Do reports require manual combining, copying or cleanup before they can be used?
4. Is the same information entered into more than one file or system?
5. Do tasks regularly fall through the cracks because ownership is unclear?
6. Do you have spreadsheets that nobody fully understands anymore?
7. Does leadership wait too long to get the information needed to make decisions?
8. Are procedures outdated, incomplete or not documented at all?
9. Do approvals or handoffs create avoidable delays?
10. Do employees spend significant time on repetitive rules-based work?
11. Has the business grown faster than its processes and systems?
12. Is it difficult to tell what work is open, overdue or complete?
13. Do new employees rely heavily on another employee to learn routine work?
14. Do you have data but struggle to turn it into useful reporting?
15. Do you feel the business could run better even if you cannot identify one specific problem?